Pest Control Charleston, SC

Ed has been wonderful to work with. He is very knowledgeable and a true gentleman.

Ken Smith provided excellent customer service. He took time to explain what was happening with Formosan termite swarmers, which eased my concerns and fears.

Charleston office is amazing! They have been providing high quality pest control services for our home for 13 years. Wouldn't consider any other company!

They are great. Ed is awesome! He always does a thorough job.

Fine work. Quick and reliable.

Great customer service - very responsive and professional.

Courteous and thorough and returned for a second visit because rain made full outside application impossible. Excellent in all aspects.

Efficient and effective!

We have been with Palmetto since we bought our house in 2008. In mid-May my wife noticed some tracking in one of the walls. It looked like termites. We called Palmetto and they sent a team out to our house in less than an hour. It was termites and they identified three spots in the house and immediately treated them. They went over the whole home with thermal sensors and then into the attic to make sure the roof was sound.

As you can imagine, my wife and I were a bit frantic, but the Palmetto guys were so professional. They explained the remediation process (which involved reapplying treatment on the inside after several weeks and scanning the house to make sure nothing was alive in the walls). Palmetto hired contractors to open the walls and determine the nature of the repairs. They provided us with an adjuster (we had Hunter). He explained the whole process and advocated for us when our claim went in. He made sure that test traps were outside the house so that Palmetto could determine where the insects came from.

Hunter shepherded our claim through and we did not have to pay anything! The contractors showed up the day after the claim was approved and got to work. In 6 days of nonstop working, they did the demo, added the new wood, repaired the walls, reinstalled the trim, laid down a primer coat, and then repainted the walls and installed the blinds. They moved the furniture and covered it during the work. The contractors were as professional as the Palmetto folks.

Getting termites, which is a constant risk when you live in the Low Country, is a traumatic experience. I don't know how we would have navigated it without Palmetto Exterminators. I would recommend them to anyone looking to get a termite bond.

The level of service, professionalism, and courtesy we've received from Palmetto Exterminators over the years has been top-notch! Tina worked to get us on the schedule very last minute, and is the epitome of customer service! Steve came out to our house promptly, completed the service professionally, and walked me through everything he was doing and what we could expect. As if that wasn't enough, they also give back to the Charleston community by supporting CofC sports. Cannot recommend this Company enough. Thank you!